Roseville police warn of phony Microsoft tech scam

By: ToLewis, The Press Tribune
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Roseville police are warning residents of unsolicited phone calls from alleged ?Microsoft support technicians? who recently scammed one Roseville resident. According to police, at least two residents have received unsolicited calls recently from the phony agents who claimed they were calling to help resolve computer issues. The male callers, who spoke with east Indian accents, managed to convince one resident to use her credit card and purchase phony anti-virus software, police said. The callers asked the resident to download and install software from a site called ? a free remote access software program which allowed the scammers to access information stored on the victim?s computer. Police said the victim was able to cancel the payment for the phony ?anti-virus software,? but had to disconnect her computer from the Internet to prevent the scammers from continuing to access it. According to Dee Dee Gunther of the Roseville Police Department, Microsoft doesn?t make unsolicited calls to customers offering to trouble-shoot and fix computer problems. Police recommend if you are having computer problems, visit a legitimate website for technical advice, call a reputable technical support company or call your computer manufacturer?s published number for technical support.